Access to Research Infrastructures: process and modalities - 1
Schema della sezione
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in-person
Ateneo Garden Palace, Via dei Salentini 3, Rome RM
23 October 2024, from 08:30 to 18:0024 October 2024, from 09:00 to 18:00
25 October 2024, from 09:00 to 18:00
30 (in-person)
Rosa Maria Petracca Altieri, Sabine Philippin
This compact training course intends to provide RIs’ staff involved in serving and supporting users with an adequate base of practical knowledge for access management. The course conveys the essential concepts, practical applications, processes, main activities and requirements to successfully provide access that meets user needs and earns their trust and engagement in the RI. The course will enrich and professionalize RI personnel whether they are beginners or seeking to improve their operations.
The course aims to provide participants with a robust understanding of the fundamental concepts and principles of access management. Participants will learn to adopt a user-centric approach, developing practical skills to master essential processes, such as user application, peer review, service provision, and feedback collection. Insights into real-world scenarios and case studies will allow participants to explore practical applications. Hands-on exercises will enable RI personnel to gain the necessary skills to apply their knowledge effectively in their specific contexts, ensuring a satisfactory user experience.
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The lectures on sixtopics will alternate with practical exercises and comparisons of tools (24 hours).
- Access to Research Infrastructure services and basic definitions (1 hour)
- Access legal framework (2 hours)
- User needs and experience (5 hours)
- Access to RIs services (4 hours)
- Access process (4 hours)
- Access Financial framework (8 hours)
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Introduction to Research Infrastructure Services: Basic definitions and purposes of research infrastructure services.
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Regulations at EU, national, and local levels, along with access policies, governance, and guidelines.
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Understanding RI users, processing feedback, and enhancing user experiences. Hands-on session on access policy and user strategy.
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Access and services definitions, characterization of the RI offer of services, Identification and description of the different services for the Catalogue of services. Hands-on session for the ITINERIS Catalogue of Services.
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Access lifecycle, access management and workflows, access evaluation modes and criteria, special access cases. Access management plan. Tools and solutions to ease access management. Hands-on session for the ITINERIS Access Management Plan and Platform.
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Sustainability of access, access cost estimation, access funding models, pricing schemes. Hands-on session on the ITINERIS access programme sustainability.